Privacy Statement

Last modified: 02/2020

This privacy statement explains how UNITOWER SERVICES LTD (Company, “us” or “we”) collects, uses and discloses your information. The Privacy Statement applies to all services and products, except for products / services that have a separate privacy statement.
Where applicable, you agree to use your information as described in this Privacy Statement each time you use our products or services, so we encourage you to read the entire document and contact us if you have any questions. The contact details are listed at the bottom of the page. This online privacy policy applies only to information collected through our website and not to information collected offline.

Collection and use of personal information

Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information associated with information that can be used for your direct or indirect recognition. Personal information does not include information that has been irrevocably anonymized or aggregated so that we no longer allow us, either in conjunction with other information or otherwise, to recognize you.

How we use your personal information

In general, we use personal information to provide, improve and develop our products and services, communicate with you, and offer you targeted advertising, updates and services.
UNITOWER SERVICES LTD collects, processes and determines how your personal information is processed as a data controller for the following purposes:

Providing, improving and developing our products and services: We use personal information to help us deliver, improve and develop our products, services and advertising. This includes the use of personal information for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in offering you products and services.

Contact with you: With your prior written consent, we may use personal information to send you advertising announcements regarding UNITOWER SERVICES LTD products and services. Contact us about your account, transactions, or employment requests and let us know about our policies and terms. We can use your information to process and respond to your requests when you contact us. Also, with your prior written consent, we may share your personal information with partners who may contact you about the products and services you are interested in.

If you do not want to receive emails for marketing purposes, please contact us to opt-out or you can use the available link at the bottom of the e-mail to be exempt.
Offer and measure targeted advertisements and services: With your prior explicit consent, we may use personal information to personalize your experience with our products and services on third-party sites and applications and determine the effectiveness of our advertising campaigns.

For any of the uses of the data described above requiring your prior explicit consent, please note that you may withdraw your consent by contacting us.
Security Promotion: We use personal information to help verify user accounts and activity as well as to promote security, such as tracking fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the safety of our products and services.

UNITOWER SERVICES LTD has a number of corporate affiliates. Each of these affiliates collects, processes and determines how your personal information is processed as a data controller to provide you with the products and services you request.

UNITOWER SERVICES LTD will not sell, trade, or rent your personal data.

Disclosure of personal information

We provide some personal information to strategic partners working with us to provide our products and services or to help us promote our customers. Personal information will only be shared with us and with these companies to provide or improve our products, services, and advertising. We will not share with third parties for their own marketing purposes without your prior explicit consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Below is a description of the types of personal information we collect and how we can use them.

Types of personal information we collect

Depending on the products and services you use, we collect different types of personal information from or for you. UNITOWER SERVICES LTD collects your personal information to us only to the extent necessary for the fulfillment of a specific purpose related to the fulfillment of our duties

We collect the personal information you provide – such as your name, username or email address.
We collect Personal Data when you use our products and services, create an account, contact us, participate in an online survey, apply for employment, interact with us in personal events or interact with other users of the site.

About using our services and products: When you visit sites or the cloud environment, we may collect information about the type of device you are using, the unique device ID, the IP address of your device, your operating system and location information from or about computers, phones, or other devices you use, usage information, diagnostic information, browsing information, session summary information

We can gather some of this information automatically. Where available, our services can use GPS, IP address and other technologies to determine the approximate location of the device so that we can improve our products and services.
Third Party Information: We collect information from third parties referring your personal data only with your own consent, unless are available in public, e.g. social media accounts.

We retain personal data and records for as long as we are engaged or the duration of an ongoing relationship or transaction and for a period of at least seven (7) years thereafter. We may maintain such records for longer periods as the UNITOWER SERVICES LTD considers necessary in order to comply with the Compliance Framework and applicable laws (including without limitation the data retention obligations inherent in Cyprus) as well as for any period required in order to protect our interests in the case of claims or disputes.

Service Providers

We share personal information with companies providing services on our behalf, such as web hosting, e-mail services, marketing and other promotional activities, fulfillment of customer orders, data analysis, customer support, customer inquiries and satisfaction surveys, and other services help sell our products and services. These companies are required to protect your information and can be identified wherever we are.
We have taken steps to ensure that your data is updated and processed safely.

Corporate Partners and Business Transactions

We may share personal information with all companies associated with UNITOWER SERVICES LTD. In the event of a merger, reorganization, acquisition, joint venture, assignment, divestment, transfer or sale or disposal of all or part of our business, even in the event of bankruptcy or similar procedures, we may transfer any and all personal information to the relevant third party. Personal data shall be accessible to members, employees and associates of the UNITOWER SERVICES LTD to allow them to carry out their duties and be provided to third party (ies) which are or will be involved in the provision of such services, directly or indirectly, to you, your associates or the UNITOWER SERVICES LTD.

Third-party websites and services

Our products and services, including sites and digital media properties, may contain links or accessibility to third-party websites, products and services. We are not responsible for the privacy practices used by these third parties, nor are we responsible for the information or content that contains the products and their services.

This Privacy Statement applies solely to the information we have collected. We urge you to read the privacy policies of any third parties before proceeding with the use of their websites, products, or services that may be listed on our site.

Legal Compliance and Security

Subject to certain conditions set out in the law, we may disclose your information to third parties (such as the European Anti-Fraud Office, the Audit Authorities or the country’s law enforcement authorities) if necessary and proportionate for legitimate and specific purposes

It may be required by law or as a result of legal proceedings, disputes or requests from public or governmental authorities within or outside your country of residence – to disclose personal information. Subject to certain conditions set out in the law, we may disclose your information to third parties (such as the European Anti-Fraud Office, the Audit Authorities or the country’s law enforcement authorities) if necessary and proportionate for legitimate and specific purposes.

We may also disclose personal information if we find in good faith that disclosure is reasonably necessary to protect our rights and seek remedies available, enforce the terms and conditions, investigate fraud or protect our operations or users.  UNITOWER SERVICES LTD takes reasonable measures to protect personal data from misuse, interference, and unauthorized loss, access, modification or disclosure. We apply customary data protection practices, including by having installed a variety of commercially available software and hardware security tools. However, despite such measures, security breaches may occur and no data transmitted over the Internet and no database or other depository of information can be totally secure. As a result, despite our efforts to protect personal data we cannot and do not guarantee or warrant its security and we will not be and are not liable for disclosures of your personal data due to errors in transmission, networks that we do not control, or unauthorized acts of third parties.

Information Security, Integrity and Conservation

It is important to take precautions to protect against unauthorized access to UNITOWER SERVICES LTD products, account credentials, and computers or other devices. If you believe that the security of your account or personal information has been compromised, please contact us immediately. Keep in mind that despite our efforts, no security system is impenetrable. In the event of a breach of security, we will immediately notify you as well as the competent authorities if necessary.

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Information transfers, storage and processing

When we share your personal information with our partners, third-party companies and service providers, your personal information may be transferred and / or accessed from countries outside the European Economic Area. In such cases, we will enter into standard contractual clauses such as those adopted by the European Commission or we will rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.

Personal data may be kept in paper (hard) copy or electronically on servers or personal computers or backup devices (including on portable devices) on our network or off site, including third party data storage facility(ies) or data center(s) (including cloud services) and may be copied or transmitted by any means and in any form or format.

UNITOWER SERVICES LTD may (and shall be entitled to) use personal data to perform a search with any public or private database or sources in order to assess the personal data it holds and to comply with the Compliance Framework and shall be entitled to retain any personal data for not less than 5 years or as may be required for the said purposes.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete up to date. Depending on where you live, you may have the rights described below.

You have the right to access, correct or delete the personal information we collect. You are also entitled to oppose or restrict at any time further processing of your personal information. You have the right to receive your personal information in a structured and standardized form. You can file a complaint with the relevant data protection authority regarding the processing of your personal information.

To protect the privacy and security of your personal information, we may request information from you in order to allow us to confirm your identity and the right to access this information, as well as to search for and provide you with the personal information we hold. There are cases where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all personal information we hold.

You can contact us to exercise your rights. We will respond to your request within a reasonable time and in any event in less than 30 days.

Close Accounts

Please contact us to close your account in relation to the following uses of your personal information:

If you close your account, we have no obligation to keep your information and we may delete any or all of your information without liability. However, we may retain information relating to you if we believe that you may need to avoid fraud or future abuse, as required by law or for legitimate purposes such as non-personal information analysis, account recovery, file review, or the enforcement of our rights and obligations under our agreements.

UNITOWER SERVICES LTD has the right to delete personal data and / or account if it determines that the user is using more than one account. UNITOWER SERVICES LTD has the right to delete a user account if it considers that its legitimate interests are threatened or the legitimate interests of other users are threatened.

Child Privacy Policy

We do not collect, use or disclose information from children under the age of 18. If we learn that we have collected the personal details of a child under the age of 18, we will take steps to delete the information as soon as possible. Contact us immediately if you find that a child under the age of 18 has provided us with personal information. We are in compliance with the requirements of Local legislation and COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Cookies and similar technologies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies and similar technologies to provide, protect and improve our products and services, such as personalizing content, offering and measuring advertisements, understanding user behavior and providing safer experience. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You may remove or reject cookies using your browser or device settings, but in some cases you may affect your ability to use our products and services.

Read the cookie statement to learn more about how to use your cookies and choices.

Changes to the Privacy Statement

We may periodically change this Privacy Statement to keep up with new technologies, industry practices, and regulatory requirements, amongst other reasons. We expect these changes to be minimal. Any non-substantial changes will be effective immediately after publishing an updated privacy statement. However, there may be cases where changes to the Privacy Statement may be more important. In such cases, we will provide you with either a notice of such changes before they come into force or by direct notice sending.

The continued use of our products and services after the date of entry into force of the Privacy Statement implies that you accept the revised Privacy Statement. If you do not agree with the revised Privacy Statement, avoid using our products or services and Contact us to close any account you may have created.

Please contact us at info@unitower.com.cy for any inquiries regarding this Policy

Cookie Policy

Last modified: 02/2020

This cookie statement explains how UNITOWER SERVICES LTD (COMPANY,”we” or “us”) uses cookies on our webpages, applications and web services.

Definition of “cookies”

Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and download IDs and other information on computers, phones, and other devices. We might use also other or similar technologies, such as tags, beacons, scripts, including data stored on your browser or device, device-related identifiers, and other software, including web and pixel tags, for similar purposes. In this Cookie Statement, we all mention these technologies as “cookies”. We use “cookies” to improve and analyze our website and our services to you.

Use of Cookies

We use cookies in order to detect, prevent and address technical issues, to monitor the usage of our Service, to provide customer support, to notify you about changes to our Service, to provide and maintain our Service, to gather analysis or valuable information so that we can improve our Service.

Types of cookies

We use cookies to provide, protect and improve our products and services, such as personalizing content, offering and measuring advertisements, understanding user behavior and providing safer experience. We describe below the different types of cookies we use and the purposes they perform. Please note that the specific cookies we use may vary depending on the specific sites and services you use.

Essential or Required cookies: These cookies are indispensable to provide you with our websites and services and to enable basic functions such as the provision of a shopping card or product application functions. If you disable these cookies, we will not be able to meet your requests.

Performance and functionality cookies: These cookies collect information about how to use our sites and services and allow us to remember the choices you make while browsing. The information that collects these cookies allows us to optimize our sites and make it easier for them to use and does not personally recognize you. If you disable or reject these cookies, you may not be able to use certain features of our sites, applications, and services and may reduce your support or information.

Analytics and customization cookies: These cookies collect the information we use in a comprehensive format to help us understand how our websites, apps and services are used, and how effective our marketing campaigns are and how help customize our sites. If you disable or reject these cookies, you may not be able to use certain features of our sites, applications, and services and may reduce your support or information.

Advertising cookies: These cookies collect information about your browsing history or purchase history and are used to make your advertising messages more relevant to you. They perform tasks such as preventing a repeat of the same ad from appearing, ensuring that ads are displayed properly, and, in some cases, selecting ads based on your interests. We can share this information with third parties to help create and deliver ads personalized to you and your interests. If you disable or reject these cookies, you may not be able to use certain features of our sites, applications, and services and may reduce your support or information.

Social networking cookies: These cookies are used to share pages and content on our sites and services through social networking of third parties and other websites. These cookies can also be used for advertising purposes.

Cookies placed by third parties

You may also encounter cookies on our third-party sites, apps, and services. We may also allow third parties to place cookies on our sites to track information about your online activities and / or third-party websites or online services, including the sending of ads targeted to that information, which may include remarketing of our products and the services you’ve seen on our websites and on third-party sites.

This Cookie Statement does not apply to cookies, applications, technologies or sites owned and / or operated by third parties or the practices of such third parties, even if they use or have access to our technology for storing or collecting information. To understand how third parties use cookies, please refer to third-party privacy policies and cookies.

Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by us, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative.

Control and exclude cookies

Your browser or device can offer settings that let you choose whether or not browser cookies are set and delete them. For more information about these controls and to apply your cookie preferences, visit your browser or device help.
Typically, some browsers are the following:

In case that the above links are not working for reasons that we are not managing please visit your browser settings to adjust your preferences. For example the following guidelines might help you.

If you use Microsoft Internet Explorer, go to the tools button, select Internet options and then the privacy tab. If you use Firefox, for Mac click on Preferences from the menu bar, select Privacy and go to the Show Cookies section; and for Windows, click on the menu button, select Options, go to Privacy and then use custom settings for history. If you use Safari, click on Preferences from the menu bar and then select Privacy. If you use Google Chrome, go to the menu bar, select options (preferences on Mac), click on advanced settings and then on content settings from the privacy section, and finally mark the cookies you want to delete.

If you choose to reject cookies, as mentioned above, you may not be able to use certain features of our sites and services.

With regard to Cookies installed by third parties, Users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may follow the instructions provided on the subsequently linked initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. Those links are generic for interest based advertising technologies and is selective only for the companies that have applied the Regulation. Opting out of interest-based advertising does not mean you will no longer see advertising online. It does mean that the company or companies from which you opt out will no longer show ads that have been tailored to your interests.

The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

Website tracking

Some browsers include the ability to transmit “Do Not Track” signals. We do not process or respond to the “We are not tracking” brands. Instead, we adhere to the standards outlined in the Privacy Statement and this Cookie Statement.

Some opt-in denials may not work due to the cookie settings in your browser. If you want to configure your consent denial preferences using this tool, you should allow third-party cookies in the browser settings used and listed above, and then opt-out.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information in the footer of our website.

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